Our Guarantee

Doucet Latendresse Jewellers are committed to offering you a unique shopping experience and an exceptional quality of service since 1946. Furthermore, all your purchases come with a guarantee for your peace of mind:

• Lifetime Guarantee
  
  • On diamond jewellery with a minimum value of $495 net before taxes (rings, solitaire earrings, or solitaire pendants)
  • If at any time, you wish to trade up your diamond purchase for a new one, an exchange for minimum double the value of the original purchase before taxes is required.(See in stores for details)
    * Upon inspection by our experts and according to the condition of the diamond jewellery
    **The original invoice and certificate of authenticity are required
    
  • All diamonds with a minimum value of $495 net before taxes are accompanied by a certificate of authenticity with photo (this certificate is not a gemologist report or equivalent)
  • Free cleaning and verification every 6 months
    *At any of our store locations to keep your guarantee valid
  • Lifetime Registration: your purchase is registered for your convenience
  
  
• 2 Year Warranty for all Diamond Jewellery
  
  • For visible and hidden defects. We will assume the responsibility to repair or replace your diamond purchase
    *After inspection by our experts
    **Certain conditions apply (see in stores for details or contact our customer service department)
  • For the loss of the diamond(s)
    *This warranty does not cover theft, damage, or any type of abuse
  • Free resizing on all diamond rings (up to 2 sizes)
  
  
• 1 Year Warranty on all Gold Jewellery
  
  • For visible and hidden defects. We will assume the responsibility to repair or replace your gold jewellery for a one year period from the date of purchase.
    *Certain conditions apply (see in stores for details or contact our customer service department)
    **This warranty does not cover theft, damage, or any type of abuse
  
  
• Lifetime Watch Battery Replacement
  
  • Free battery replacement for all watches purchased online and in stores
    *with the exception of solar powered watches