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Our Guarantee

Doucet Latendresse Jewellers are committed to offering you a unique shopping experience and an exceptional quality of service since 1946. Furthermore, all your purchases come with a guarantee for your peace of mind:

  • Lifetime Guarantee
    • On diamond jewellery with a minimum value of $495 net before taxes (rings, solitaire earrings, or solitaire pendants)
    • If at any time, you wish to trade up your diamond purchase for a new one, an exchange for minimum double the value of the original purchase before taxes is required.(See in stores for details)
      * Upon inspection by our experts and according to the condition of the diamond jewellery
      **The original invoice and certificate of authenticity are required
    • All diamonds with a minimum value of $495 net before taxes are accompanied by a certificate of authenticity with photo (this certificate is not a gemologist report or equivalent)
    • Free cleaning and verification every 6 months
      *At any of our store locations to keep your guarantee valid
    • Lifetime Registration: your purchase is registered for your convenience

  • 2 Year Warranty for all Diamond Jewellery
    • For visible and hidden defects. We will assume the responsibility to repair or replace your diamond purchase
      *After inspection by our experts
      **Certain conditions apply (see in stores for details or contact our customer service department)
    • For the loss of the diamond(s)
      *This warranty does not cover theft, damage, or any type of abuse
    • Free resizing on all diamond rings (up to 2 sizes)

  • 1 Year Warranty on all Gold Jewellery
    • For visible and hidden defects. We will assume the responsibility to repair or replace your gold jewellery for a one year period from the date of purchase.
      *Certain conditions apply (see in stores for details or contact our customer service department)
      **This warranty does not cover theft, damage, or any type of abuse

  • Lifetime Watch Battery Replacement
    • Free battery replacement for all watches purchased online and in stores
      *with the exception of solar powered watches